Introduction
“Tens of millions of Americans are online every day and are doing a
variety of things. The Internet has become a part of everyday life
rather than a separate place to be.” (Howard et al. 2001:385)
“The Internet is a unique creature, sharing some attributes with print
publishing, others with telephones and mail, still more with television –
and in other respects it is unlike any system that has preceded it.”
(Moschovitis et al. (1999:vii)
The Internet is here to stay. It is not just that most scholars
routinely capitalize the concept, but we are all involved. For most
Americans under the age of eighteen the idea of life without Internet
access is tantamount to living without electricity. It is virtually
taken for granted. Coming-of-age adult cybernauts, having grown up on
neuromanced cyberpunk and MUDdled through video nirvana, cruise
cyberspace with a virtual cybermania in search of the heterotopian
cyborg and in the process create something which is potentially
everywhere and in a real sense nowhere: cyberculture. Over half of
Americans use the Internet in some way, while only twenty-four percent
have no experience at all with being online (Pew Internet Project April,
2003). Hotmail and Yahoo have millions of e-mailers, who can stay
connected just about anywhere they go. Online shopping goes well beyond
Amazon.com. Every day thousands of horny men dole out their credit
card numbers on insecure sites to view naked housewives, the Zapatistas
resist in the full light of online (http://www.ezln.org.mx/index.html)
recognition and Microsoft seemingly always has the last Word. Forget
the postcolonial era; we are now across the digital divide into a domain
of Internetalia where El Dorado and Erewhon share space with E-bay and
your neighbor’s AOL home page.
Meanwhile cybersociologists, who are becoming digital authors, compete
with cyberpsychologists to cyberpsychoanalyze cybersex,
poly-sci[ber]scientists look for signs of cyberocracy and
cyberphilosophical Luddites cut and paste Adorno, Baudrillard, Deleuze,
Derrida, Foucault, Habermas and Heidegger, among others. In aanalyzing
the Internet, historian Mark Poster turned to the German philosopher
Martin Heidegger for a kind of cyberontology of the virtual space
enabled by computer technology. The culture encountered online is
indeed a kind of being “there,” although the kind of there that does not
require a physical going there. Like the telephone, wireless and
television, the internet seemingly brings “there” to where we are at, if
we have the right technology. But, of course, it is an an imagined
there that goes beyond print culture since it is dynamically and
simultaneously interactive between real people somewhere. If, as
Marshall McLuhan phrased it several decades ago, the medium is the
message, then those of us who study culture “got” mail.
Anthropologists, however, have been slow to answer this e-mail. As
Wilson and Peterson (2002:450), “anthropology’s interest in
Internet-based social and communciative practices is relatively new, and
a coherent anthropological focus or approach has yet to emerge.”
Academic interest in the Internet is, of course, new for all disciplines
and a “coherent anthropological focus” is often hard to find for any
topic, but the point is well taken. Anthropological study of
cyberculture has been virtually absent. Why have anthropologists
trained to encounter "exotic" others in the field not looked deeply into
the mirror of their own computer screens? In part this is a
continuation of the prime directive set by the pioneering fieldwork of
Bronislaw Malinowski: the ethnographer going to and living in a
geographically distinct field. A decade and a half ago, the same lack
of involvement by the heirs of Malinowski was cited for the study of
modern mass media in general (Spitulnik 1993).
As an ethnographer whose being there has always been over there, I now
observe the Internet as a critical site for fieldwork, not just as a
tool I use to communciate with colleagues and students. The critical
difference is that cyberspace is hardly a virgin territory where no
modern scholar has gone before. The crowd that studies culture,
especially the interface between technology and culture, is already
there. If my next fieldwork, or indeed a substantial portion of all my
future fieldwork, is directed at cyberculture on the Web, the existing
tools of ethnographic research will have to be refined and redirected.
There is no isolated Trobriand.org for me to explore or set up my tent
in. Language is far less of a problem given the predominance of English
as the translation of choice from digital bits, but only if one ignores
the increasing orality potential in electronic communication. The
aura of ethnographic authority, tarnished as it has become in the past
quarter century, will certainly suffer in the classroom and over beers
at conference reunion parties. But, if anthropologists do not recognize
the Internet as a necessary part of current and future research, the
discipline is in danger of becoming as marginal as the “primitive”
tribes it slowly archives into the Human Relations Area Files (HRAF).
The point of this essay is to reflect on ways ethnographers might
approach cyberculture ethnographically.
Getting There to Be There
“More distinctive to the medium are what I would call cybernauts, or
that class or group of cyberspace travelers, who, like the Greek
originals and Malinowski's subsequently, as much explore what to be in
cyberspace as they move through it.” (Anderson 1997)
In 1978 I arrived in a highland valley of Yemen, on the southwestern
corner of the Arabian Peninsula, for an extended period of
anthropological research in a tribal farming community. Having digested
three years of graduate training and classical Arabic, I was
theoretically prepared to enter the field. This was the
participant-observation style of fieldwork inaugurated by Malinowski
about ninety years ago. At the time of my graduate study the very idea
of "being there" was being challenged. "As graduate students we are
told that 'anthropology equals experience'; you are not an
anthropologist until you have the experience of doing it," reflected
Paul Rabinow (1977:4) a few years after returning from Morocco. It is
hard to imagine how modern anthropology differs from other disciplined
approach to the study of culture apart from the emphasis on going to a
different culture, learning the language and writing up something called
an "ethnography." But in the last quarter of the twentieth century the
ideas of Western anthropologists going "back" to former colonized or
exploited areas as well as the seemingly objective expertise of the
outside observer were put under critical scrutiny, usually at the
expense of the methodological contribution anthropology does best
(Varisco 2006). The discomfort was not just with what ethnographic
documentation did to “alien” others. Increasingly anthropologists
started observing others close to home, including at times themselves.
Ethnography remains today both the boon and bane of anthropologists, at
least those trained in America. In remapping the boundaries of
anthropology as a field science, Akhil Gupta and James Ferguson (1997:1)
note that "the single most significant factor determining whether a
piece of research will be accepted as (that magical word)
'anthropological' is the extent to which it depends on experience 'in
the field.'" To be blunt, library dissertations in cultural
anthropology are assumed to be reserved for wimps or those who are
unable to cope in the field. Not just any "field," it is important to
note. Asking about ritual cannibalism in the New Guinea highlands or
watching an ax fight in an Amazon shabono scores higher on the prestige
scale than living among the Neapolitan working class. Studying
waitresses in New Jersey might as well be sociology. The irony is that
going to exotic fields has in some ways become more difficult for
anthropology students even as the physical means of getting there has
vastly improved. Evans-Pritchard (1969:9-10) took several weeks to
travel from Oxford to the Nuer in the rural Sudan of the 1930s. Of
course, he could go there because the British were officially in control
of the region. But at least he could go there and we are richer for it
with the results of his first-hand observations.
The reflexivist turn and postmodern critique of the negative
"positivist" aura underlying the legitimation of ethnographic authority
have forced anthropologists to question the most fundamental practice
that defines the discipline. It is clear, however, that consensus among
practitioners has not thrown out the methodological baby with the
post-colonial bathwater. There is nothing intrinsically wrong with
observing human behavior in context and communicating with people in
their own language, unless one succumbs to the mantra of "knowledge is
power" to the point of paralysis. But anthropology has come a long way
since the publication of Margaret Mead's Coming of Age in Samoa and
Napoleon Chagnon's The Fierce People. Experimentation with dialogical
interaction between ethnographer and informants, activism for indigenous
people's rights and a continuing professional concern with the ethics
of fieldwork have reoriented the field. I think it is safe to admit, at
least I hope it is, that anthropology is now more about the way we
study and represent others rather than the necessity to do so in an
exotic, untouched-by-civilization location.
To this point ethnography has had three main outlets for returning field
anthropologists. First and foremost is the written genre:
dissertations, formal ethnographies, journal articles, conference
papers, even the ambitious HRAF files. "Writing culture" is not the only
way of communicating the results of anthropological field research.
Ethnographic films have come of age, moving beyond the earlier
photographic documentation of ethnic others in the field. Most
introductory anthropology courses use a combination of text and film to
communicate the discipline. In the process a third form of representing
ethnographic fieldwork takes place: professor's lectures invariably
draw from personal fieldwork and spin a sense of what it was like to "be
there." In less than a decade a new form of ethnographic presentation
is emerging online. Websites allow for an inexpensive and potentially
widespread multisited dissemination of ethnographic writing, photographs
and, more recently, film. Internet technology also holds promise for a
kind of interactive ethnography in which the far-off field can be
brought close to home. My introductory anthropology students have been
reading about the Trobriand Islands kula ring trade and watching Tim
Asch's The Ax Fight year after year. I wonder which ethnographies of
cyberspace students will be reading or simulating online, whatever that
will mean, in the future?
Being There as Virtual Dasein
“Thus Dasein’s understanding of Being pertains with equal primordiality
both to an understanding of something like a ‘world’, and to the
understanding of the Being of those entities which become accessible
within the world.” Martin Heidegger (1962:33), Being and Time
“The question of technology is not about technology per se but about
modern humanity’s way of being. Technology is fundamental to modern
‘culture,’ a term I will use for Heidegger’s Dasein.” Mark Poster
(2001:29), What’s the Matter with the Internet?
Having been there and done that – that being ethnography – I am curious
what it means to be there in cyperspace, not just as a user but as an
anthropologist bent on participant webservation. How should an
ethnographer approach virtual reality? Like Mark Poster, I wish to
return to the philosophy of Heidegger, more for his germane neologistics
than his trenchant concerns about technology. In attempting to move
the study of "being" beyond the shadowy essences of Plato and the res
cogitans of Descartes, Heidegger proposed a hermeneutic of
“Being-in-the-world,” which he called “Dasein.” To the extent Dasein is
a call to understand being beyond the abstract and the rhetorical
seduction of discourse, the issue of being can be approached with far
more potential. Unfortunately, the study of what it means to be a human
is still locked into battles over how much is wired and how much is
learned. Seemingly, there should be less mystery to understanding what
it means to be online. But Donna Haraway's manifesto-ization of the
fictional cyborg complicates matters. Consider her warning that “... we
are all chimeras, theorized and fabricated hybrids of machine and
organism,” and that now the “cyborg is our ontology” (Harraway
2000:70). The individuals clicking mouses at home or in Internet cafes
are not visibly turning into bionic people, except on the screen, but
there is a pragmatic difference in being with others online from simply
and complexly being in the world as living and cultural organisms. I
suggest that the “something like a ‘world’” created out of cyberspace be
approached as a virtual Dasein.
The advantage of starting with a concept like virtual Dasein is apparent
if we follow Poster’s gloss of Heidegger’s Dasein as another term for
culture. The Culture Wars have been raging across disciplines for
several decades now. Anthropologists, who have tried to move deeper
into Edward Tylor’s nineteenth century common denomination of culture as
a whole, have lost academic control of the culture concept to scholars
across disciplines, most notably with the emergence of Cultural Studies.
Ontological treatment of the culture concept has diminished to the
point where it has become more fashionable to write against culture than
about it. Research on other primates and genetic decoding have blurred
the classification of “human” and postmodern deconstruction of humanist
metatheories has further blurred the very idea of classification. Just
about everyone agrees that something like culture is important, but
there is no consensus on what exactly culture means.
Definitions of culture abound, many of which were articulated after
Alfred Kroeber and Clyde Kluckhohn’s thesaurus of culture definitions
half a century ago. Eight decades ago, Kroeber offered some useful
advice: “What culture is can be better understood from knowledge of what
forms it takes and how it works than by a definition.” As Kroeber
noted, it is hard to imagine culture without society, but in a
post-Darwinian world there is space for many kinds of biological
societies without something humans like to call culture. Likewise, it
is impossible to imagine cyberculture without the human society that
produces and maintains the enabling technology, but there are
communities and individuals who do not directly participate in
cyberspace. Kroeber is most famous, perhaps infamous, for insisting
that culture was “superorganic.” He was well aware of the metaphysical
warning lights such a term implied, arguing that culture should not be
approached the way theologians detach a “soul” from the body. What
made the working of culture something more than the individual organisms
who lived it was the crucial fact of sustainable learning. Writing
well before Jane Goodall began her primate ethnography in Tanzania,
Kroeber was still aware that humans are not the only animals that learn.
The distinct and “superorganic” aspect of human culture was for him
the cumulative result of that learning, the shared knowledge that could
be perpetuated beyond individual lifespans. One need not subscribe to a
Durkheimian collective unconscious to note that humans can draw on a
history of prior knowledge in a way no other species can. This is even
moreso the hallmark of cyberculture, which is by definition a shared
digital archive of the imagination.
It is possible to live a full and meaningful life without ever defining a
culture concept or fretting over whether such a term is useful or not.
Because culture is something we all participate in and cannot escape,
it must be an issue at some level of awareness. Could there be a human
society that does not discuss "Why am I here" or “How can I take
advantage of the others here”? The situation is different for
cyberculture, because it involves a choice. As integrated as Internet
technology has become in our daily lives, individuals in wired societies
can just say no; nor is every village on every continent likely to be
wired soon. By its virtual nature, cyberculture is necessarily an
imagined space, the illusion of a society of individuals. When I log on
to my email or a chat room, I can communicate with friends and
encounter new people, but the potential community created is ephemeral. I
can not clone myself into a cyborg, except by metaphor. My presence in
virtual reality simply opens up the potential to be what I can imagine
myself to be. I may act on what I say or hear via the web, but what
ultimately matters is when I do so in the real social world where I am
situated in categories such as male, “white,” husband, father,
part-Italian or professor. While my being-in-the-world should be, as
Heidegger would say, an issue for me, my being on the Internet need not
be. I do not intend “virtual Dasein” as a projection of ontology onto a
form of technology but rather to draw attention to the fact that being
in cyberspace is really about being there and still being here. That is
certainly an unusual situation worth pondering, an issue for those of
us who study culture.
Where exactly is the "there" of cyberspace? Anthropologists entering
this field are beset with a technical jargon every bit as confusing as
their own. The term "cyberspace" surfaced in 1984, when the idea of
being online was still in the Jules Verne stage. One of the choniclers
of this recent technological phenomenon, Pierre Lévy (2001:xvi), notes
that the term "refers not only to the material infrastructure of digital
communications but to the oceanic universe of information it holds, as
well as the human beings who navigate and nourish that infrastructure."
Humans, technology and information: these are necessary ingredients
for understanding culture. For Lévy, the more targeted term
"cyberculture" stands for "the set of technologies (material and
intellectual), practices, attitudes, modes of thought, and values that
developed along with the growth of cyberspace." I see here an echo of
Tyler's famous initiatory definition of culture, mediated by
anthropology's semantic genealogy of cultural materialism (Marvin
Harris, for example) and linguistic modeling of culture as a grammar for
behavior (Ward Goodenough, among others). For Lévy, the baggage of an
elitist "best of the best" view of culture, á la Matthew Arnold, does
not seem to have tarnished the culture created as virtual reality over
the Internet.
Altering the common sense of space and culture with "cyber" is somewhat
akin to a penchant several decades ago among anthropologists to "ethno"
everything from archaeology to poetics. The key cypher, in several
nuances of the term, behind cyber is its neologistic presumption.
Unlike the original Greek prefixing for "ethno," the idea of "cyber" is a
modern machine-age musing, stemming back to the coining of
"cybernetics" in 1947 by Norbert Weiner, followed by the lexical spinoff
of “cybernation” in 1962. The overwrought use of cyber, as I
intentionally parody in my second paragraph above, threatens to reify
the technological innovation into a metaphysical metaphor. There are few
common terms that have not been cyberized in tabloid style. For
example, the first ten of 6,950,000 hits for “cyber” on Google in July,
2003, yielded titles with the following: CyberPatrol, Cybersitter, the
Cyber Hymnal, CyberAtlas, Cyber Cyclery, Cyberdiet, CyberAngels,
Cyberkids, Cyber-Kitchen and Cyber Weather. Linguistically the digital
divide is more like the bottomless pit.
The technical environment maintaining cyberspace goes by several terms.
"Internet" seems to be the mainstream choice, often shortened to the
"Net." In computerist dialect the Internet defines a “worldwide
network of networks that all use the TCP/IP communications protocol and
share a common address space” (Netdictionary 2000). The medium is very
much the message for the programmers who created cyberspace. TCP refers
to Transition Control Protocol, a term more military in nuance than
socially scientific. The first TCP message surged through cyberspace in
1977, exactly a century after Edison scratched “Mary had a little lamb”
onto the first phonograph record. The acronyms cycling through
cyberspace invariably supersede the lengthier technical descriptions.
The somewhat wordy World Wide Web is more easily handled as WWW, an
abbreviation that appears on most website urls after the enigmatic
http://, or simply as the “Web.” Most net users are probably unaware
that MUDs come from multi-user dungeons (domains or dimensions) and
content-edited MOOs evolved from multi-user object-oriented
environments. Then there is VR for “virtual reality,” a term
introduced in 1989 by a software company named Autodesk. Within months
the The New York Times and Rolling Stone diffused this highly suggestive
word to public culture at large (Chesher 1994).
The technical language is only one of the argots useful for studying
cyberspace. With the embedding of instant messaging on popular
browsers, our web-savy children are growing up with a streamlined
dialect of abbreviations (lol, for example), video game slang and smiley
faces. Although I purchased my first personal computer before my son
started elementary school, his e-vocabulary soon surpassesed my own.
An added dimension with electronic communication is a return to orality.
“Voice activated” is challenging the post-Gutenberg hegemony of print
culture. As computers and phones merge into single-cell telecyborgs, it
may soon be that written text will be routinely created without
keyboards or mice, just the human voice. Such technological innovation
is no longer confined to the Western societies that create
anthropologists, but is increasingly evident in remote fieldsites. What
will it mean, down the information highway, when webcam evolution and
Star Trek variety communication access allow a returning ethnographer to
remain virtually in a traditional fieldsite while writing up a
dissertation or teaching a class?
Virtual Dasein by Design
"Ethnology compels us to strive after more self-consciously shared
intellectual weavings. To do ethnography in cyberspace, one should
first clear rhetorics like these from one's conceptual space by defining
a more precise set of research questions. Which approach to the design
of a general cyberspace problematic is best?" David Hakken (1999:6)
CYBORGS@CYBERSPACE?
I suspect this is not unusual for my generation, but I entered the field
without having taken a formal class in ethnographic research methods.
Part of the required reading in my four-field core curriculum at the
University of Pennsylvania was the 1300-page Handbook of Social and
Cultural Anthropology. The fieldwork article, written by Pertti Pelto
and Gretel Pelto, described the early history of participant
observation, the benefits of extended fieldwork, specific case-study
methods and even the psychological aspects of being away from home. But
apart from a few specific guidelines on how others had collected data
in the field, the bottom line was that "successful fieldworkers have
been those who were able to meet the research community on the basis of
face-to-face, human universals – although these are hard to define"
(Pelto and Pelto 1973:251). The "essence of successful ethnography,"
they added, was "a form of behavior that makes the fieldworker a
'friend' of the community he [regretably still 'he' at the time]
studies" (Pelto and Pelto 1973:257). Although I had a rather specific
research agenda, I assumed that making friends in the field was as
unteachable and seat-of-the-pants as it would be anywhere else. One
might as well read Dale Carnegie as take a methods class.
Approaching the ethnography of cyberspace needs to go beyond making
friends. Given that virtual reality is a product of human technology,
it is perhaps better to think about it first as an archaeologist or
cultural materialist would before exploring the symbolic and political
significance. As David Hakken (1999:44) suggests from experience, the
anthropologist's reading must "range broadly" through the literature of
Computer Science and STS. Like an archaeologist who is aided by
detailed knowledge of soil science and geology, the kind of cyberspace
ethnography conducted by Hakken virtually demanded that he have
technical expertise in computing and IT. In Hakken's Norway case, the
twist was that the computer programmers he studied ethnographically
tended to take him seriously only if he could demonstrate technical
competence. It is, of course, possible to study online communities
without knowing the technology, as though interviewing through email,
instant messenger or chat rooms could be like sitting in a village
headman's house. The informants may be as ignorant of the technical
process as the anthropologist, so such participant webservation can
still yield results. Unlike the traditional field, which is simply
another cultural setting, making friends and a learn-as-you-go approach
are not likely to result in an explicitly "anthropological" study
online. Personal skills may compensate for lack of adequate research
design in the kind of ethnographic fieldwork done by Malinowski, but
cyberculture is not simply the puzzle of observable human behavior in
another human society; it is distinctly a superorganic mode of relating
to the imagined selves of other people. To be blunt, there is no
behavior to "observe" online and the cyberethnographer enters the field
without leaving the comforts of home.
Anthropologists and sociologists have already approached cyberculture
ethnographically, although not in great numbers. Studies are available
on the makers (Green 1999) , the shakers (Hakken 1999, Uimonen 2001) and
the users (Blank 2001, Miller and Slater, Mizrach 1999). Not
surprisingly, anthropological attraction to the Internet has been strong
among those who study indigenous peoples and societies in so-called
“Developing Countries.” The journal Cultural Survival Quarterly
dedicated an entire issue in 1998 to “The Internet and Indigenous
Groups”
(<http://www.culturalsurvival.org/publications/csq/index.cfm?id=21.4>).
“Currently, it seems that indigenous peoples are eagerly using the
Internet when they have the opportunity to do so,” observes David
Maybury-Lewis (1998). Steven Mizrach (1999) found this to be the case
among the Lakota, who see Internet technology as a means for cultural
revitalization and reassertion of identity. In their ethnographic
study, Miller and Slater (2000) argue that “Trinidadians have a ‘natural
affinity’ for the Internet.” For indigenous advocates cyberspace is
now a part of the development process; anthropologists can hardly
afford to ignore this.
Ethnography is always about communities, usually along the lines of
Robert Redfield long ago called the “little tradition.” Individuals may
come and go in a particular society or take up residence in diaspora.
But how does one get from “online interactions of dispersed groups of
people with shared interests” (Wilson and Peterson 2002:449) to a valid
concept of online community, especially when web users also remain in
their own societies? One useful approach is to view cyberspace as an
advanced case of creolization. Drawing on Benedict Anderson’s modeling
of the rise of print capitalism, anthropologist Jon Anderson (1999:44)
views the new web-based interpreters of Islam as akin to the
alternative voices that rose with early printing presses. In the
process it is the public sphere itself that is being redefined through
creation of a shared cyberculture. Regardless of the ways formal
Islamic organizations are at last taking to the net, the stage has been
set by a wide range of interpreters outside the mainstream. The
potential impact on observable behavior will occupy ethnographers for
years to come.
Anthropologists, like Jon Anderson, have been drawn into cyberspace by
the people they study. But there is also the issue of cuberculture as a
global phenomenon, a field without geographical borders. The closest
thing to a how-to manual for what might be called e-ethnography is David
Hakken’s (1999) Cyborgs @ Cyberspace. Hakken lays out an agenda for
“doing ethnography in cyberspace.” The hurdles he faced include framing
the “problem” behind the research, mastering the skills and language,
conceptualizing the field site, multi-siting the field, protecting the
research from sabotage, talking “cybertalk” and sampling issues. As
Hakken observes, the epistemological issues raised about traditional
fieldwork and representation are just as relevant for cyberspace
research. Ethical issues about dealing with humans as subjects do not
disappear when others are screened through computers. Nor is it clear
how to evaluate online conversation minus the cues of nonverbal behavior
and voice tone. After wrongly assuming a chat in an online interview
was a sexual proposition, Hamman (1999) warns that “misinterpretations
of language are frequent in the narrow bandwidth of text based
cyberspaces.”
I can illustrate the ethical and communication issue with reference to
an exploratory e-ethnography I conducted in 2000 (Varisco 2000). My
focus was on the representation of Islam and Muslims on websites, in
particular those sites that attempt to convert Muslims to Christianity
or claim that Islam is a "false" religion compared to Islamic sites set
up to convert Christians and counter anti-Islamic stereotypes about
Islam. My limited participant webservation focused on a sample of about
120 Muslim-to-Christian testimonials, which take on the aura of
biographical statements from informants and offer opportunity for
feedback through e-mail, and Muslim webmasters. I began, confessions up
front, by surfing through AltaVista, a popular search engine at the
time. Like a good fieldworker, I tried mapping out the range of
potential sites I came across, including Islamic megasite gateways,
Muslim Student Association pages and various types of of organizationa
and individual advocacy pages. In addition to analysis of the site
content, I responded to the email of thirteen former Muslims, who had
posted their conversion-to-Christianity messages on a site called
answeringislam.org. As an experiment in e-interviewing, I sent an email
message under a hotmail pseudonym:
“I read your testimony on a website and wanted to ask you a question. I
never know whether real people write these things or are they made up. I
see that converting from Islam to Christianity caused hardship. I don't
know any Muslims who have left their religion without suffering for it?
If the things you say about Isa are true, why do so few Muslims accept
them? Are you saying Muhammad was not a prophet either? I have always
been taught to respect Isa, but Christians don't seem to have respect
for Muhammad. If you have time to respond, I would really appreciate it.
Abu Jihan.”
Within 24 hours I received three responses from the eight males, while
two of the email addresses were returned as undeliverable. A week later
I had not received any other response, nor a follow-up to my original
query.
The ethno-email was an afterthought, not the main point of the research.
I was mainly curious if the individual testimonies were archival or
active. Thus, I had not identified myself as a researcher or explained
why I was sending a query. Clearly, this would not be a good practice
for building a relationship with potential interviewees, on or offline.
Ironically, the only response I have received in the two years the
article has been posted online is from one of the creators of an
anti-Islamic site that I critiqued sarcastically. Since I chose to
upload the paper it is thus theoretically and almost instantaneously
available to the very people whose websites I criticize. This is quite
different from “normal” fieldwork, where a formal ethnography might not
be available (either physically or in the appropriate language) for
years. I can only imagine what would have been the result if Samoan
readers of a wired Coming of Age could have emailed complaints to
Margaret Mead or if Mead herself had the opportunity to instant
messenger the local taupau and check on fuzzy points in her ethnographic
fieldnotes. What if a central part of future fieldwork involves a
webcam, so that an academic advisor can interact during the process and
so that informants could watch the writing of an ethnography in a
graduate student’s dorm room?
Summing Up: Ethnographers@Cyberculture
“The anthropology of cyberculture similarly holds that we can assume a
priori neither the existence of a new era nor the need for a new branch
of anthropology. Indeed, the discipline is in principle well suited to
what must start as a rather traditional ethnographic project: to
describe, in the manner of an initial cultural diagnosis, what is
happening in terms of the emerging practices and transformations
associated with rising technoscientific developments” Escobar
(1994:216).
No individual can escape the culture that defines being human: body,
soul and spirit or however our being in the world is divided up. This
is what makes Heidegger's Dasein such an intriguing concept and at the
same time such an elusive quest. Thanks to sexual reproduction and our
evolutionary trajectory, humanity is social by definition. Being-there
is necessarily being-with. John Donne, the poet, made that clear four
centuries ago, even with his debatable theological spin. Interacting
over the Internet is still, although perhaps not for all, a choice to be
made. No one is actually born online; death in cyberspace is simply
going offline. The difference between heaven and hell depends on the
ISP. Flesh-and-blood bodies can feel pain and inflict physical harm,
but online personalities are merely constructed and inevitably
ephemeral. Except for the demonstrable ways in which interaction on the
Internet or in virtual reality games affects human social behavior,
cyberculture only exists as a simulation.
The concept of virtual Dasein does not avoid the problems inherent in
trying to understand the nature of human culture and variation in social
behavior across time and space. But it may allow for a temporary truce
in the ongoing Culture Wars that have challenged long-standing notions
of objectivity and being. Cyberculture as an imagined space escapes the
philosophical stalemate in the representation of reality problem,
because it is obviously a recognizable byproduct of technology.
Americans still debate whether we descend from a created Adam or
australopithecines, but no one (post-van Daniken) challenges the
material origin of computer technology. Online is representation and,
at least to this point, nothing but representation. The enemies blasted
in "Unreal Tournament" don't really die. Cybersex kept online – one
might say in line – will never produce any unwanted children. Even the
most radical posthumanist would never deny that cyberspace is made
possible by computer language rather than God, society or genetic
wiring. If scifi writers are right that our species is destined to
become bionic cyborgs in the future, we are more likely to be like the
machines that enable cyberspace than be merged into the digital code
that provides the illusion of material existence.
My point is that as ethnographers we should enter virtual reality to be
there in the sense of Dasein, in which our being online is an issue for
us, but without the worry that we might or might not be "there" in the
sense of Sein. I am not arguing that anthropologists approach
cyberculture the way critics approach literature and film. There is no
fixed text, no director's cut to be studied as such. Websites and web
communication evolve too fast to allow for text-driven exegesis.
Certainly studying the logic of html is of technical interest, on a par
with the type of font and lines to a page in a book or frames per second
in a film. The crucial difference with the Internet, as currently
positioned, is that reality can be simulated on a new and open scale.
Conversing with instant messenger, surfing websites and playing online
games are extensions of what can be done face-to-face in real life, but
without the same constraints of real time and physical space.
Ethnography needs to be more than a game. There are three serious
issues that anthropologists can approach with an ethnographic mindset.
The first is observing the use of the Internet by people we study. It
will obviously help to be web-literate before going to the field, just
as knowing something about medicine is important for the medical
anthropologist. Yet, part of the process is learning the native point
of e-view. A second concern is the impact of the Internet and
associated technology on the local economic and political contexts. As a
Western invention driven by global capitalism, it remains to be seen if
this new technology bears within it the seeds of resistance or an
operating system for greater centralized control. If we are still
reeling from the effects of print capitalism, imagine the possibilities
of digitally popped up consumerism. Will the notion of distinct
“cultures”, in the HRAF sense, soon become extinct? The third focus is
on our own participation as users of a tool that has become essential to
academic research and communication. The Internet is more than a tool,
since it creates a space for cyberphilosophical reflection in the steps
of Heidegger, Foucault and so many others. Machines have always been
clearly demarcated as extensions of humanity, clothing rather than skin.
Our becoming cyborgs, by way of metaphor, brings us back to
Heidegger’s view that the way we become like the machine we create, or
the environment we alter, is invisible to us. Our goal should not be to
return to a pure nature, anymore than an adult can reenter the womb or
an Amazonian tribe be preserved in a human zoo, but to probe what
Heidegger (1962:286) calls the “not-yet” along with the learned
experience. In terms of cyberanthropology, we are not yet there. But
perhaps we are only a few proper clicks away.
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Author’s Note. I thank Jon Anderson for his advice and comments on
this draft and a long-standing dialogue on the issues in studying
cyberculture. This paper was first written in 2003 and revised in June,
2007.
